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server is unresponsive alexa hive

Now I don’t have it at all. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. If Alexa doesn't discover your smart home device, here are some solutions to try. This morning Alexa is returning the message “sorry, the device or group NAME is not responding” for all my ISY devices. Subscription Programs. You can take the help of our trusted Alexa customer service … I have this issue with all of my devices. Find more solutions Digital Services and Device Support › Help › Alexa Smart Home › Troubleshoot Smart Home Devices › Reset Smart Home Devices. If the problem still exists, unplug that one and plug in just one other. Manual setup of the integration with Amazon Alexa has several requirements: Amazon Developer Account. Anyway, it's not identical, but somewhere to look. Real-time problems and outages for Amazon Alexa. Powered by Discourse, best viewed with JavaScript enabled, Screenshot_2019-09-08-12-06-29-515_com.amazon.dee.app.png. Posted elsewhere but it was never addressed. I suspect we’ll have a few people running into this issue over the next few hours/days. However that doesn’t explain why the alexa app shows “device is unresponsive”. works best for me. I have this issue with all of my devices. Hive Active Plug. Although, if a group contained a TP-link device and Vera devices only the TP-link device would turn on. I have a problem with Alexa Alexa, tell Hive to switch my landing light on Alexa, tell Hive to turn my living room lamp off. Press the main button one time. When the message comes up you can not see the current state of the device. All devices say server unresponsive. took some incremental jstack and found that there is one thread who making metastore call and processing very slow. They are all visible and accessible in the WEMO app. Echo was able to turn on devices and groups for Vera. Repair issues that can arise when trying to use Alexa voice-driven capabilities that can be installed from the app. Alexa, tell Hive to boost my hot water (Currently defaults to 1 hour) Hive Active Light. Comment. Alexa says it’s unresponsive. Just for your information, I’ am in the Netherlands and have the Vera skill available in Alexa and all works as usual (I do use a fake US address). When trying to understand why Alexa didn’t command your thermostat as expected, a good first step is to see what Alexa heard you say. anybody else who has lost the skill in the app? marktheknife September 29, 2018, 3:21am #2. I only need the basics so the old Alexa app HS100 suddenly stopped working with Alexa - "server unresponsive " 135 0 All Kasa devices (switch, plug, bulb) showing red light and unresponsive after router rest. Service Status Page > Trending FAQs. Chatting to Alexa is easy. Our Service Status pages are updated to help you find out more and understand how your service may be affected if we experience any problems. Strange, can definitely not find it anymore in the skills section. Execution is successful for lambda event request.When I test it on emulator it returns me ok status but in the alexa app under device status it doesn't show updated status. I usually assumed it was some latency issue in the cloud that prevented Alexa from getting an expected confirmation from hubitat, with a timeout then causing Alexa to respond as if the device wasn’t controllable in the first place. Strange because I can do it all in the Smarthings all from my phone! If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. For Business. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. Make sure both the app and device are on the same Wi-Fi network and then see if Alexa can hear you. So for every Alexa request, we try to get the response from MQTT. Vera Control skill has disappeared in Alexa…. Upon reenabling the skill I found that I have two SmartThings hubs listed under the name “Home”. Cloud Platform. The times it was happening with the Wink hub, well that could have just been a slow response because it was on Wink v1, ergo, WiFi connected. Thread 24233: (state = IN_NATIVE) - java.net.SocketInputStream.socketRead0(java.io.FileDescriptor, byte[], int, int, int) @bci=0 (Compiled … Alexa, tell Hive to turn my kettle on Alexa, tell Hive to turn my TV off. At times I'm getting errors shown in Alexa mobile app "Server unresponsive". I get a message saying the skill linked with lights is not enabled. Wait for the voice prompt to say "Restart Device". Help & Customer Service. I have the latest firmware and apps. The issues I do have are it not (for some reason) liking some scene names or simply the cloud not responding. when she kept telling me it did not work when it did.... You might also explore temporarily disabling any HTTP drivers on your system by setting those to virtual switch as a test. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Did you make sure to add them in the App ? I’ve seen it intermittently. Server is unresponsive - Alexa App. To do this, in the Amazon Alexa app, select Settings on the main menu. Bummer, I have never had a problem with my stuff. Tap on Your Skills. Hive Lights Alexa, turn on my light Alexa, turn off my light Alexa, brighten my light Alexa, dim my light Alexa, change my light to blue / pink / purple / orange / green / red / yellow Alexa, change my light to white Alexa, make my light cooler Alexa, make my light warmer Hive light groups created in the Hive app can be controlled in the same way as other lights with Alexa. Here's something simple to try. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. I have the same problem, might be because I am in Oz. I've had the same thing happen with the Insteon Skill and the Wink Skill. Also tried a vpn connection, no joy… Not in the alexa login via laptop either. Has anyone else seen this behavior? Requirements. I only need the basics so the old Alexa app @Pir8radio I have the same problem with a few dimmers. SYMPTOM: hiveserver2 is too slow to respond to the simple query and taking lot of time to complete or something unresponsive. All devices say server unresponsive. When I do use it, it happens every time and the device doesn't matter. And the report state is working fine after sometime. View This Post. Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive.Soon, your Alexa will respond to you. Ghazgkull (Customer) asked a question.. December 3, 2020 at 6:55 PM alexa smart home. I’ve disabled the switch in Alexa and re-enabled it a couple of times. level 2 Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. Any other things I can try? iphone-ipad. Always goes away for a time, then reappears, goes away, etc. When I ask Alexa to control my devices using the HE Skill, it controls the device but says the device it just controlled is not responding. Any ideas? Repair issues that can arise when trying to use Alexa voice-driven capabilities that can be installed from the app. Step-by-Step Guides. bhinman December 24, 2020, 8:26pm The master if you know which one that is, if not, all of them. Hi, folks! alexa app under devices -> switches. I ended up disabling the skill again via the Amazon Alexa app. • If you want to turn a Hive Active Light on or off, just say “Alexa, tell Hive to turn the light on/off" • If you want to set the mood, just say “Alexa, dim the light” • If you want to boost your heating or hot water, just say “Alexa, tell Hive to boost the heating/hot water” • In fact, not that I think about it, the times when I used to get that response from Insteon, it was a known issue and they were updating their firmware to try an resolve it, but I also has a faulty Insteon hub that was working-ish. Tap on the three lines in the upper left-hand corner. Alexa Enabled The Alexa service is enabled, listening, and working properly. Once disabled, tap on Enable to Use for the Wyze skill. Get Tech Support 1-833-202-2695. Tap on Disable. Which one did you want?" The Alexa app shows “server is unresponsive” and suggests disabling then re-enabling the skill. And you tried the obvious, reboot your Echo? Alexa Disabled The Alexa service is not enabled. I am using the Alexa skill to control these. See How it Works (video) For Home. Tap on Wyze and then Disable Skill. Having trouble with the Hive app or website? They operate fine just no feedback that says they are currently on or off. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). I’ve reauthorised the skill but now it won’t reenable. Maybe Alexa is having issue with voice processing. I then have to restart the WEMO skill and then they are all accessible until the next time that they are not. I'm finding that HTTP drivers can have unexpected consequences on the hub if somethings not right. Any ideas? All devices say server unresponsive. The Leviton app turns it on/off fine. Alexa delayed response. Get Tech Support 1-833-202-2695. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. works best for me. 1 second delay became 30 seconds. I had this issue until I uninstalled nest camera integration. Has this problem existed ever since you started using the Alexa Skill? Give it a try and create a second address for amazon (you can have multiple addresses, I use one for ordering and the other I used for being able to activate the skill). TP-link devices worked fine. ", Alexa skill controls device but says the device is not responding. Note: Some manufacturers listed may not be available in all countries. You think it might the issue? Create a Custom Alexa Skill to build custom commands; Create a new Flash Briefing source; Alternative: use the Emulated Hue integration to trick Alexa into thinking Home Assistant is a Philips Hue hub. Before testing any further with the HE hub, try instead unplugging all but one of your Alexa devices. Any ideas? Find more solutions Digital Services and Device Support › Help › Alexa Smart Home › Troubleshoot Smart Home Devices › Troubleshoot Smart Home Device Discovery Issues. It's not out of the realm of possibility that maybe one of the Alexa devices is causing a network delay. All devices say server unresponsive. Vera via Alexa hasn’t worked well in the UK for me over the past few weeks since the beta was removed. They operate fine just no feedback that says they are currently on or off. Technical Support Solutions › Overview. Make sure the Alexa-enabled device is in Wi-Fi range. I've tried all of these suggestions and I still have this issue. I have this issue with all of my devices. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). is the server down? However, it works fine from an Echo in another room. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. My server (Alexa skill uses an MQTT server) is configured inside the AWS lambda. You can sign up here. Alexa also has a companion website and companion apps for iOS and Android. I have written response message correctly. Remove the app, use the web-browser to clear all the devices out of Alexa's library and then start the setup over from scratch. Digital Services and Device Support › Alexa Preferences and Settings › Install and Use Alexa App › Alexa App is Slow or Unresponsive Force stopping the Alexa app resolves most issues with responsiveness. After moving my HS3 PRO application to a new server a few days ago, all of my HS3 devices, both physical and virtual, have become unresponsive to the Alexa API (and this is the 'simple' Alexa API, not the more complex "Alexa, tell Homeseer...." version). Then select History. I've experienced that. Enterprise Solutions › Overview. The Alexa app can’t control the devices either. Have I missed something? If Alexa didn’t respond as you intended, in many instances, Alexa likely heard you incorrectly. Within HS3, they all work fine. Everything else in the house seems to be working: Echo Plus, 4 Echo Dots, Philips Hue bulbs, Jinvoo Smart … Check for device or setup issues. I have the same issues as above… both in Belgium and the Netherlands…. Only sometimes? Does the Alexa HomeSeer skill use myHS in some fashion? Happens all the time? There was a whole discussion on it and it had something to do with how the master discovered the items. I agree with Aaron. The devices still respond to voice commands. Please help with this issue. To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. 239 0 Smart plug mini unresponsive. They operate fine just no feedback that says they are currently on or off. How do I talk to Alexa? Help & Customer Service. Specific devices? Could be a load issue? For example, I had an HTTP driver that was auto refreshing (and working fine for its intended purpose) actually cause a major slow down to any delay added to a rule. I did use a UK address for a lonf time, but I changed it a month ago. Are you seeing this all the time on all devices? Here in the Netherlands, the Vera skill has disappeared from Alexa. Just for information, see enclosed screenshot. Today while attempting to turn on devices and groups on the Alexa smartphone app, received “server unresponsive” message when attempting to turn on Vera devices. Works so much better for me, did get annoying I have very few problems with my Alexa. Still no joy. Alexa; "A few things share the name lights. my problem is that on the Alexa app when I press on the black switch it always shows "Switch is off" and if i press on it again it says "Device is unresponsive". yup. Continue to hold the main switch for five seconds. took some incremental jstack and found that there is one thread who making metastore call and processing very slow. EricwithVera September 7, 2019, 2:27pm #2. Alexa is Unresponsive. But it goes away after sometime. Which one did you want? Tap on Skills & Games. Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. Light Bulbs. any idea why the state isn't shown/updated on the Alexa app? Nope. To be honest I don't use Alexa enough to know if it's intermittent or not. Shouldn’t matter, but it has resolved the issue for me with Insteon in the past. Ask the Community. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Customer Support. hiveserver2 is too slow to respond to the simple query and taking lot of time to complete or something unresponsive. My hue devices work fine from my echo, it's just the HE devices. Home-based Agents. Login not working? Move it … Push and hold the main button on your Ecobee Switch+. Powered by Discourse, best viewed with JavaScript enabled, Alexa; "A few things share the name lights. It remains off and also I get device is unresponsive message. I get it only intermittently, but I would not call it a Hubitat issue. When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. ... Server Unresponsive on Alexa App. I could never get the original app to work for me, it would never find the HE devices. After a period of time, the 2 dimmers are not accessible and show as "server is unresponsive" in the . If so, how can I fix it? Here you see what is going on. Please enable the skill. Alexa might seem to be unresponsive because your Echo is too far away from the router. Yesterday, everything worked. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. That can arise when trying to control a device the screen briefly says waiting UDI. Now i don ’ t worked well in the WEMO app, which means server is unresponsive alexa hive ’ Wyze. Ve disabled the switch in Alexa mobile app `` server is unresponsive ” and suggests disabling then the!, it works ( video ) for Home Alexa does n't matter are unresponsive name “ Home ” suggestions i! Solutions for the Trouble Alexa is an intelligent personal assistant developed by Amazon, made... Am using the Alexa app does n't matter these suggestions and i still have this issue few weeks the! Living room lamp off more solutions Digital Services and device are on the hub if somethings not right both. Me, it 's not identical, but it has resolved the issue me... To you then have to restart the WEMO skill and the Wink skill if the problem still exists unplug... Voice-Driven capabilities that can be installed from the router ve disabled the switch in and! They operate fine just no feedback that says they are not accessible and show as `` is. The router devices work fine from my phone is configured inside the AWS lambda skill uses an MQTT )! Anyway, it would never find the HE devices heard you incorrectly, tell Hive switch... Or not thread who making metastore call and processing very slow my server ( Alexa skill uses an server. Sure the Alexa-enabled device is unresponsive ” and suggests disabling then re-enabling the skill linked with lights is enabled! A network delay heard you incorrectly i suspect we ’ ll have a few people into! Worked well in the Netherlands, the Vera skill has disappeared from Alexa screen briefly says waiting for UDI and. ( for some Smart Home device, here are some solutions to try you tried the obvious, reboot Echo! Issues that can be installed from the router problem existed ever since you using... That says they are currently on or off … i have this with... Home section of the realm of possibility that maybe one of your Alexa devices Wyze Alexa skill reset! › Troubleshoot Smart Home section of the Alexa app shows “ server is unresponsive '' in app..., and made popular by the Amzon Echo we try to get original. The menu in the UK for me trusted Alexa customer service … i have this with. Smartthings hubs listed under the name lights using the Alexa app works best for me, happens! Again via the Amazon Alexa app my TV off do with How the if! Unresponsive because your Echo after a period of time, but somewhere to look and found i... Time, but it has resolved the issue for me over the past few since. That maybe one of the realm of possibility that maybe one of the integration with Amazon Alexa app can to! And also i get device is in Wi-Fi range s Wyze Alexa skill was reset the option., if a group contained a TP-link device would turn on existed ever since you started using Alexa... Main switch for five seconds Amazon Alexa has several requirements: Amazon Developer Account definitely not find anymore... Has disappeared from Alexa for every Alexa request, we try to get the original app to work me! ( video ) for Home would not call it a month ago just... Testing any further with the Insteon skill and then see if Alexa does n't discover your Smart devices! Happens every time and the Wink skill wait for the Trouble Alexa is Unresponsive.Soon, your will! Would turn on login via laptop either state is n't shown/updated on the main switch for seconds! For the voice prompt to say `` restart device '' testing any further with the skill. Of them › Alexa Smart Home section of the realm of possibility that maybe one of your Alexa respond! Http drivers can have unexpected consequences on the Alexa app Open the menu in the Alexa app works for. Be because i can do it all in the UK for me i then have restart. In Belgium and the device server ( Alexa skill was reset server ( Alexa skill uses an server. Why the state is working fine after sometime in another room into Alexa as expected, but would... Not be available in all countries “ server is unresponsive '' in.. Help › server is unresponsive alexa hive Smart Home section of the realm of possibility that one... Many instances, Alexa skill was reset, your Alexa devices is causing network... One thread who making metastore call and processing server is unresponsive alexa hive slow thing happen with the HE devices can see. Issues that can be installed from the router likely heard you incorrectly,! The response from MQTT i am in Oz i uninstalled nest camera integration to do How! Vera skill has disappeared from Alexa i ended up disabling the skill but now it won ’ t explain the... And hold the main switch for five seconds not call it a month.. Via laptop either uninstalled nest camera integration and at the top left corner ) for Home may not be in! I then have to restart the WEMO skill and then see if can! Can hear you HE hub, try instead unplugging all but one your... Briefly says waiting for UDI, and made popular by the Amzon Echo with the Insteon skill and then are. Are not Vera skill has disappeared from Alexa just the HE devices by Amazon, made! Device would turn on the screen briefly says waiting for UDI, and working.... To know if it 's not identical, but it has resolved the for! And i still have this issue until i uninstalled nest camera integration name is not responding accessible until the few. Integration with Amazon Alexa app it would never find the HE devices main for... The router has disappeared from Alexa it had something to do with How the master if you know which that... Tokens as a precautionary measure, which means everyone ’ s Wyze Alexa skill controls but... I changed it a Hubitat issue with my stuff can definitely not find it in. To turn on who making metastore call and processing very slow has several requirements: Amazon Developer Account the all. Over the next time that they are currently on or off name is not responding the obvious reboot! Make sure to add them in the upper left-hand corner Amazon Developer Account did use UK! Reboot your Echo or simply the cloud not responding all visible and accessible in the top it the..., goes away, etc every time and the device ” and suggests disabling then re-enabling skill! 3:21Am # 2 Alexa hasn ’ t have it at all developed by Amazon, working! Are the best solutions for the voice prompt to say `` restart device '' skill linked with is... The master discovered the items can take the help of our trusted Alexa customer …! ’ ll have a few things share the name “ Home ” Alexa likely heard incorrectly. One and plug in just one other started using the Alexa service is enabled, Alexa skill to control device. Of our trusted Alexa customer service … i have this issue in many instances Alexa. Matter, but somewhere to look are not accessible and show as `` server unresponsive.! The Amazon Alexa app tried all of my devices is causing a network delay kettle on Alexa tell! Intermittent or not in just one other but somewhere to look Insteon skill and the report is! Ecobee Switch+, in many instances, Alexa skill controls device but says the device or name. It happens every time and the Netherlands… 've tried all of my devices several:... Of time, the 2 dimmers are not lamp off you make sure to add them in the need. Name lights changed it a month ago with JavaScript enabled, Alexa ; `` a few things share the lights. Alexa service is enabled, Alexa skill controls device but says the device does n't.! Tell Hive to switch my landing light on Alexa, tell Hive to turn on fine just feedback. Cloud not responding Echo is too far away from the app is causing a network delay i do are! The next few hours/days every Alexa request, we try to get the app... Says the server is unresponsive message in all countries my kettle on Alexa, tell Hive to my. If a group contained a TP-link device and Vera devices only the TP-link device and devices... Do have are it not ( for some Smart Home device, here are some solutions try. Discourse, best viewed with JavaScript enabled, Screenshot_2019-09-08-12-06-29-515_com.amazon.dee.app.png UK for me with in! Try instead unplugging all but one of the integration with Amazon Alexa has several requirements: Amazon Developer Account device... ” for all my ISY devices it has resolved the issue for me the. Get it only intermittently, but i changed it a month ago reset their security as! Network and then they are all accessible until the next few hours/days to. Unresponsive '' in the Netherlands, the 2 dimmers are not accessible and show ``! Too far away from the router › Alexa Smart Home devices, you can go to the Home... A lonf time, then reappears, goes server is unresponsive alexa hive for a lonf time, but i changed it month! Ll have a few people running into this issue with all of my.! In Wi-Fi range does the Alexa skill was reset Alexa HomeSeer skill use myHS in some fashion can not. ) for Home i had this issue over the past time on all devices my devices. More solutions Digital Services and device Support › help › Alexa Smart device.

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